Delivery Policy

At Malik Traders, we aim to ensure a smooth delivery experience for our customers. This Delivery Policy explains our shipping areas, charges, timelines, and procedures for orders placed with us. By making a purchase, you agree to the terms outlined below.

1. Delivery Areas

Malik Traders offers nationwide delivery within Pakistan. For specific areas or locations with restricted delivery, please contact us to confirm availability.

2. Delivery Charges

Standard Delivery
Delivery charges are calculated based on the location, product weight, and dimensions. The delivery cost will be displayed at checkout or communicated by our customer service team when placing an order.

Free Delivery
We may offer free delivery for orders above a certain value or during specific promotions. Please check our website or contact us for details on any active free shipping offers.

3. Delivery Timeframes

In-Stock Items
For in-stock items, we typically process and dispatch orders within 1-2 business days. Standard delivery times within Pakistan range from 3-7 business days, depending on your location.

Out-of-Stock or Special Orders
If an item is out of stock or requires special sourcing, we will provide an estimated delivery time at the time of purchase.

Delivery Delays
While we strive to meet all delivery timelines, certain situations such as holidays, weather conditions, or regional restrictions may cause delays. We will notify you promptly in the event of any delay.

4. Order Processing

Orders are processed Monday through Saturday, during business hours:
10:00 AM – 8:00 PM

Orders placed outside of these hours or on public holidays will be processed the next business day.

5. Order Tracking and Confirmation

Once your order has been shipped, we will send a confirmation email or SMS with tracking details. You can use this tracking number to monitor your shipment’s progress. For any additional tracking inquiries, feel free to contact our customer support team.

6. Delivery Procedure

Recipient Availability
Please ensure someone is available at the specified delivery address to receive the package. If no one is available, the delivery personnel may attempt another delivery or contact you to arrange an alternative.

Condition Inspection
We recommend that customers inspect their packages upon delivery for any visible damage or defects. If there is any issue, please inform the delivery personnel or contact us within 24 hours.

7. Failed Deliveries and Returns

Incorrect Address
Please double-check your shipping address at checkout. Malik Traders is not responsible for delays or undelivered packages due to incorrect addresses provided by the customer. Additional charges may apply for re-shipment.

Failed Delivery Attempts
If a package cannot be delivered after multiple attempts, it will be returned to our facility. You may either arrange for a new delivery or visit our location to pick up your order.

8. Self-Pickup Option

If preferred, customers may opt to collect their orders directly from our location: Pickup Location: ABADI NO 3, HOUSE NO CB-2306, STREET NO 8, MOHALLAH TENCH BHATTA, Rawalpindi, Pakistan
We will notify you when your order is ready for pickup.

9. Contact Us

For questions or concerns regarding delivery, please get in touch with us:

Phone: +92 341 5411724
Email: info.maliktraders@gmail.com
Address: ABADI NO 3, HOUSE NO CB-2306, STREET NO 8, MOHALLAH TENCH BHATTA, Rawalpindi, Pakistan

Thank you for shopping with Malik Traders. We are committed to providing timely and reliable delivery for a smooth shopping experience.